eThekwini Transport Authority (ETA) along with other City departments tapped into the Operation Good Hope initiative, focused on the cleanliness of taxi rank facilities to improve the service offering by the taxi industry and service attractiveness for the commuters. The campaign runs from 7– 11 March.

Operation Good Hope is an ongoing programme that was initiated to address backlog and service delivery issues, particularly in CBDs, secondary CBDs, and townships around the City.

Coordinated by Area Based Management Unit (ABM), the clean-up team includes, ETA, South African National Taxi Association (SANTACO), Durban Solid Waste (DSW), Electricity Department, Parks and Recreation, Roads and Stormwater and Metro Police joined hands and dedicated two days of the Pinetown operation to cleaning Taxi ranks.

With a key focus of ensuring cleanliness of taxi ranks, clean-up operations included, unblocking storm water drains, high pressure cleaning, litter picking, street sweeping, cleaning of ablution and weed removal. Additionally, municipal by-law compliance checks were conducted with traders operating in taxi ranks.

ETA Head, Thami Manyathi said the joint venture with Operation Good Hope came about after engagements with SANTACO aimed at addressing public transport issues. “After an in-depth inspection between our officials and SANTACO assessing challenges faced by taxi operators and commuters this clean-up operation was one of our responses. The clean-up is in addition to the standard continuous cleaning conducted by the ETA.

This is not a first for ETA, we conducted a clean-up operation in Pinetown late last year and we envisage to do more to ensure safe and clean spaces for our commuters. Furthermore, in an effort of creating an improved overall public transport system and responding to the needs on the ground, we are adjusting our public transport plan to ensure that challenges raised by our stakeholders are addressed,” said Manyathi. SANTACO’s Durban West Region representative Petros Shezi said, “We are pleased that the City is addressing our needs on the ground by keeping the rank facilities clean. Feedback from our commuters has been positive and their experience has improved. We hope to continue working together with the municipality in improving our public transport. We also urge our commuters to do their bit and keep the facilities clean”.